Hallo zusammen,

über Weihnachten und Neujahr wollte ich kleinere oder auch größere Pokersessions hinlegen um den First Deposit bei Stan James zu clearen.
Als ich mich angemeldet habe und meine Kreditkarte hinzugefügt habe, erhielt ich die Meldung, dass die Karte zwar gültig sei, aber eine Sicherheitsüberprüfung stattfinden wird.
Ich solle mich doch bitte an den Support wenden.

Gesagt getan:


Chat Transcript
05:44:12 PM [M.] Hello, Welcome to Stan James Live Support, how may I help you?
05:44:16 PM [ich] Hi! I just wanted to register my credit card but I received an error message regarding any security reasons. Can you help me please?
05:46:24 PM [M.] We need to verify your card, in order for us to do this you will need to e-mail in the following to security@stanjames.com under the subject title - verification st356023.
05:47:17 PM [M.] We need identification of yourself, and a copy of the front and back of your card with the numbers 5-12 of card blanked out.
05:49:10 PM [ich] Is it a standard procedure? I deposit today on an other network. But the traffic is really horrible and I wanted to change...
05:49:24 PM [M.] We will also need a utility bill that the card is registered to.
05:49:47 PM [ich] I am afraid without this information we will be unable to register your card.
05:50:00 PM [ich] How long time will this take?
05:52:08 PM [M.] It can take up to 24 hours when the information has been received, however over the Christmas Period it may be a bit longer.
05:52:34 PM [ich] Ok, thanks for your help. Have a nice Christmas! Bye
Wenn ich Poker spielen möchte, dann will ich JETZT spielen!
Nicht in ein paar Tagen!

Habt ihr sowas schon mal erlebt?