Fortune Poker schließt! (holt euch die Kohlen bis April)

    • Furo
      Furo
      Silber
      Dabei seit: 06.04.2007 Beiträge: 11.046
      March 25, 2013

      Dear Valued Customers,

      Over the past 9 years, we have been very grateful to service you and provide you with the most personal and VIP oriented poker room online. With many changes in the online gaming industry, it has been a struggle to continue to support our players and affiliates to the fullest. While we have grown very fond of our Players, Partners and Affiliates – we regret to inform you that Fortune Poker has made the unfavorable decision to close its gaming/poker operations.

      As always, the team at Fortune Poker will work to ensure that you are taken care of to the fullest, and with that in mind, please see the below timeline for moving forward with Fortune Poker.
      Today until March 31st 2013, 12:59 GMT

      Gameplay will continue as usual. All players are more than welcome to continue participating in all of our games (Poker and Black Jack) up until March 31st, 2013 at 23:59 GMT. We advise that you take this time to play your money through and make the relevant cashouts.
      April 1st – April 2nd, 2013

      Fortune Poker will no longer be allowing players to participate in our Gaming Features (Poker or Side Games); You will be able to access the software/cashier until 23:59 on April 2nd, 2013 to make any cashouts necessary. If you are eligible for rakeback, VIP Prizes or Race Prizes (provided from your affiliate) it will be paid into your poker account promptly on the 1st of April. If you have any questions regarding your rakeback, race or VIP payments, please contact jen@fortunepoker.com on or before the 12th of April, 2013.
      April 10th, 2013

      By this date, all Affiliate and Partner Payments will be made. If you believe you are still owed any money, please contact jen@fortunepoker.com within 24 hours to ensure a speedy reply regarding the discrepancy.
      April 15th, 2013

      This will be the last day in which you can contact the team at Fortune Poker (Jen & James) regarding any issues/concerns for Cashouts, Administration etc. Please note that from this date forward, you must contact Envoy at EnvoySweSupport@envoyservices.com for any cashout related queries or support@pokerresponse.com for any Gaming related queries.

      Again, we would like to thank everyone for their involvement with Fortune Poker over the years. We wish everyone the best and hope that we will meet again under more promising circumstances.

      Please do not hesitate to contact us at any time as we are here to help you through this transitioning process as much as possible.

      All The Best, The Fortune Poker Team



      Frage mich ja wie lange das IPN Netzwerk noch bestand haben wird, der Traffic ist mehr oder minder kaum noch vorhanden und in diesem Jahr schließt schon der zweite Skin (wo man sowieso <20 Skins hatte)
  • 5 Antworten
    • yoda88
      yoda88
      Bronze
      Dabei seit: 02.04.2006 Beiträge: 751
      dringend up

      Hallo,

      habe das eben erst festgestellt als ich mich einloggen wollte. Habe keine Mail erhalten mit der Info erhalten.

      Habe noch Geld drauf, hoffe das wiederzusehen. Wie sind die Chancen? ?(

      Mail ist raus.

      Gruß
      yoda
    • Furo
      Furo
      Silber
      Dabei seit: 06.04.2007 Beiträge: 11.046
      By this date, all Affiliate and Partner Payments will be made. If you believe you are still owed any money, please contact jen@fortunepoker.com within 24 hours to ensure a speedy reply regarding the discrepancy.
      April 15th, 2013



      Sollte also noch schnell gehen mit den Antworten, ansonsten bekommst du auch später noch die Kohle allerdings dürfte das über die Malta Lizenzgeber wesentlich länger dauern.

      Hatte dort nur noch ein paar cent, war mir also egal^^
    • yoda88
      yoda88
      Bronze
      Dabei seit: 02.04.2006 Beiträge: 751
      jetzt kam die Antwort:
      ich hoffe das Geld zurück

      Dear ???,

      Thank you for the email regarding your poker account.

      Please be informed that FortunePoker site was closed earlier in April and
      players should also have received an email about the same.

      We would also like to inform you that the remaining funds in your account will
      be sent back to your payment method within 2 weeks.

      If we can be of any further assistance, please do not hesitate to contact us.

      Kind Regards,
      Ryan Richardson
      Customer Support Team

      Office: Suite 742, Europort, Gibraltar.

      CONFIDENTIALITY NOTICE: The contents of this email are confidential and for the
      exclusive use of the intended recipient. If you receive this email in error,
      please delete it from your system immediately and notify us either by email,
      telephone or fax. You should not copy, forward, or otherwise disclose the
      content of the email.


      Ticket Details
      ===================
      Ticket ID: NYY-582967
      Department: Poker Support Eng
      Priority: POK - General Query
      Status: Closed
    • yoda88
      yoda88
      Bronze
      Dabei seit: 02.04.2006 Beiträge: 751
      Mein Restgeld ist da

      ich kann also Entwarnung geben ;)
    • Furo
      Furo
      Silber
      Dabei seit: 06.04.2007 Beiträge: 11.046
      Klingt gut :)