manchmal hilft meckern halt doch...

    • gspott2003
      gspott2003
      Bronze
      Dabei seit: 16.03.2006 Beiträge: 558
      hab mich heute mal bei PP erkundigt, ob es für deposits, die vor der änderung des punktesystems getätigt wurden, noch partypoints gibt...

      hab folgende antwort erhalten:

      Dear XXXX,

      Thank you for contacting us.

      The New PCP Structure went live on 16th August, 2006. Hence, there are no bonus points credited to players account from that day.

      Earlier, if you make a deposit and do not cashout for next 7 days, you will be credited bonus points the next day. For the deposit made on 12th August, the restrictions apply till 19th August and for deposit on 16th August, it applies till 23rd August. However, the new structure is in place before the restrictions are met, you will not receive any bonus points for these 2 deposits.

      Also, there are no bonus points for any future deposits as per the new structure. For more details on this, please select "My Account" from the lobby and then "Players Club" option. On the webpage you will see a link which reads "How to earn Party Points". Click on it to check your Player club points.

      XXX
      PartyPoker Customer Care


      und daraufhin hab ich mich mal so richtig ausgekotzt und den an den kopf geknallt was in letzter zeit alles schief gelaufen ist...

      darauf erhielt ich diese antwort:

      Dear XXXX,

      Thank you for contacting our customer care department.

      We sicerely apologize for the inconveniences faced by you.

      We do not see that you are eligible for any bonuses as of now, but we do have bonuses and promotions running throughout the year.

      If we find you to be eligible for any bonus we will surely let you know so that you can make a deposit and avail the bonus offered.

      We have added $20 in your account as a special consideration.

      Please do not misunderstand this amount to be a compensation for the inconveniences faced by you but this was added as a sign of goodwill and as we value you as a player.

      You can also check this transaction.

      To view the gaming and transaction details of your account log in to your Party Gaming account and click on My Account tab.

      On the web page you are directed to select Game and Transaction history details of your account for last 3 days will be shown. You can also select the date range of your choice.

      We also offer you a bonus of 20% maximum upto $100 on your next deposit.

      The bonus will be a release restricted bonus and you are required to play 5 times the bonus amount in raked hands to get the amount credited to your real money account within 30 days.

      [...]

      Thank you for choosing us as your online gaming site!

      XXXX
      PartyPoker Customer Care

      also im moment muss ich sagen, dass ich PP über alles liebe :heart:

      also jungs und mädels, viel spaß beim meckern :D
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