First Pay Ltd

Merchant Neteller

Dear Lukas,

I am writing in regards to your Globe Wallet Pre-Paid Card, number ending XXXXXXXX.

Unfortunately your card has been identified as a possible compromised card. We were notified by MasterCard that a US-based Member Service Provider as a potential point of compromise of magnetic stripe data.

The subject US-based Member Service Provider has confirmed that malicious software configured to capture magnetic stripe data has been found on they computer systems. At this time, we have not received confirmation whether payment account data captured by the malicious software has been extracted from the US-based Member Service Provider computer systems.

Hence, for security reason I can confirm your card has been temporarily blocked to prevent any fraudulent usage, and for ongoing investigation. I would be grateful if you could check your statement online and once confirming, by return email, that all the transactions are genuine, I will advise you further within 48 hour whether or not we will cancel this card and arrange for a replacement to be ordered and sent to your address on file.

If you have any questions please do not hesitate to contact myself or our support department at

Kind regards,

Annette Beazer

Fraud Specialist

First Pay Ltd.

268-562-6133 Ext 101

__________ Information from ESET NOD32 Antivirus, version of virus signature database 3846 (20090211) __________

The message was checked by ESET NOD32 Antivirus.

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