Ich möchte gleich vorweg sagen, daß ich mich hier nicht wegen so nem blödem Gift, was eh nur ne Niete wäre aufrege, sonden viel mehr darüber, daß es meiner Ansicht nach nicht angehen kann, daß Partypoker erst durch Promos ihre Spieler zum vielspielen (und zum Rake generieren) animiert, und wenn es dann ums ausgeben der versprochenen Preise geht NACHTRÄGLICH (und nichtmal offiziell) mal eben so ihre Konditionen ändern, wie es ihnen grad in den Kram passt. Das stärkt nicht gerade das Vertrauen, für eine Pokerseite die viel Geld verwaltet.
> Dear PartyPoker-Team, > > I have questions with the Surprise-surprise-promotion: > > The first day (12/20) I earned 38 Points an get a Package. everything's > ok. > > on 12/21 I played and earned 58 Points, i get early the second Package and > keep on playing for the third. I go to bed when I reached the Points and > wait for the next day because the update was to much time away. > Today I look the Promotions-Page, but there is no third for me. > > The promotion-Page say i have to earn 30,0 more Points for the next. I'm > sad because of playing much hours more than usually for the next Package and > recieve nothing. > > regards XXX
> Dear xxx, > > You would have to earn at least 30 Party Points a day to get at least one > gift. You would have to keep earning Party Points in multiples of 30 to get > more gifts. > > I understand that you have earned 58 Party Points on the 2nd day, and got > one gift for that. As you have not reached another 30, we would not be able > to give you one more gift for this. > > NOTE: Your Account username and password are confidential information. No > one from the company will ever ask for your password in a phone call or > email. Do not respond to any requests that ask for your password. > > Lakshmi > PartyPoker Customer Care > > ----------------------------------------------------------------------------------------------------------- > PartyPoker, WPC Productions Limited, 711 Europort, Gibraltar > >
Dear Partyteam, All in all I played 96 Points during the Promotion Period. In the terms and conditions I see no point that says, that the point-status is set back to null every new day. It says only that I recieve a package every 30 Points during the period (#4). I would not stop if there are only 2 Points left. "#3 The ?Promotion Period? will mean from 00:00hrs ET on December 20, 2006 until 23:59hrs ET on December 24, 2006. #4 During the Promotion Period for each 30 number of PartyPoints that a Qualifying Player receives (?Points Target?) they will be given a promotional gift. " "You currently need to earn 30.0 more PartyPoints to receive a new ticket. This promotion ends at 23:59 ET on December 24, so hurry." (myAccount). How could I've know that the Points are set to null before the end of period? btw: thanks for your fast support. xxx
Dear xxx, I see that you earned 38 Party Points on 12/20/2006 and 58 Party Points on 12/21/2006 so you were not eligible to win the cash amount. The points you are required to earn is minimum 30 to be eligible for this promotion to receive atleast one prize on any given day and you cannot carry forward the points you earn as this option is not available. I will surely forward your concern to the department concerned to update the website page. The offer runs from 00:00 ET on December 20, 00:00 through 23:59 ET on December 24. You will receive a gift every time you earn 30 PartyPoints at PartyPoker.com or on any of the other Party sites. The gifts will be displayed in your PartyAccount section in the website. Unwrap your present and match the number printed on it with one of our lucky numbers.Get a match, click on the ýClaim your Prizeý button you will find on the PartyAccount page - and we'll give you some cash. You will receive a gift even if you get the same number several times. You can also earn up to 20 gift numbers per day during the promotion period. You may see your current Players Club points on the left side of the Lobby. Please follow these steps to view your account in detail: 1. Click on My Account from the Lobby 2. Select the Players? Club option 3. Click on the Statements link to view your points breakdown Please go through the link given below for more details regarding this promotion. http://www.partypoker.com/news/events/items/surprizesurprize2.html I apologize for any inconvenience caused to you. Thank you for choosing us as your online gaming site! NOTE: Your PartyAccount username and password are confidential information. No one from the company will ever ask for your password in a phone call or email. Do not respond to any requests that ask for your password. Regards, Somnath PartyPoker Customer Care ------------------------------------------------------ PartyPoker, WPC Productions Limited, 711 Europort, Gibraltar
Point 4 of your condition says: #4 During the Promotion Period for each 30 number of PartyPoints that a Qualifying Player receives (?Points Target?) they will be given a promotional gift. " I recieved 96 Points DURING THE PERIOD declared in Point 3 of the conditions. 3 times 30 Points = 3 Packages. So one Package is still missing.
Dear xxx, I am sorry that you can not carry forward the party points earned on one day to the other. The 'Surprize, Surprize promotion' requires you to earn a minimum of 30 Party Points each day. I understand that you have earned 38 and 58 points on December 20th and 21st, 2006, respectively. If you have not claimed your gift within 24 hours then it will get lapsed. However, no points will be deducted from players account for claiming the gift. We request you to keep playing to earn the Party Points and earn the gift. You have time till 23:59 ET on December 24. You may check your Surprise Gift at Party Account section. The records update every 3 hours. That is, at 3 pm, 6 pm, 9 pm and 00 hours. If you still face any difficulties, please feel free to contact us. Have a nice day! NOTE: Your Account username and password are confidential information. No one from the company will ever ask for your password in a phone call or email. Do not respond to any requests that ask for your password. Mahesh PartyPoker Customer Care